London Electricians Direct Ltd

Electrical Contractors and Electricians in Salisbury

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22 Ash Crescent

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Excellent Service




We used London Electricians Direct to carry out an EICR report on our home we were buying, they were very helpful and the report arrived the next day, we have had the electrical remedial work completed by them and are very happy with their work and professional service.

Claire Judi - 09/02/2016 | report this review

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Incompetency in EICR report




We requested London Electricians Direct (LED) to perform an EICR (Electrical Installation Condition Report) on a private property that we were buying prior to exchange. The report came back and although it flagged some issues we would need to attend to, none appeared to be a major concern so we proceeded with the purchase. Unfortunately, post-completion, when we had another electrician come in to quote for the remedial work he quickly found that the lighting needed to be completely rewired as it was not earthed! This was somehow overlooked by this company's inspection and no mention of a re-wiring was found in the report or their own quote for repair. Considering it only took the other electrician 5 minutes to realise this we demanded a refund from this company for a poorly executed report (2 independent electricians have stated they are incredulous that this was not spotted and highlighted in the report). To date no refund has been received and despite multiple email requests, we have only received a single response stating that if we had rung them to have the report conveyed to us in "layman's terms" then we would have been made aware of the need for the rewire. This has been disputed by 2 independent electricians whom we asked to review the report and they say it makes no mention of that and that the quality of the report is poor. Additionally, both those electricians stated that the quote provided by LED was far too cheap to have covered a re-wiring of the lighting. Their own competing quotes for the work were approximately twice what LED had quoted, which gives you an indication of the shortfall in the LED report. DO NOT DEAL WITH THIS COMPANY!! THEY WILL TRY TO COVER THEIR ASSES AND WILL OTHERWISE BLANK YOU IF YOU HAVE ANY COMPLAINTS!!

Anthony Knights - 04/02/2014 | report this review

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